Shipping Policy
At Spoonish, we aim to process and ship orders efficiently while taking appropriate care when packaging kitchenware, cookware, glassware, and home accessories.
Order Processing
Orders are generally processed within 1–3 business days. Processing times may vary during holidays, promotional periods, or periods of high order volume.
Shipping Times
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Standard Shipping: Generally 3–7 business days after shipment.
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Expedited Shipping: Generally 1–3 business days after shipment, where available.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances beyond our control.
Shipping Costs
Available shipping methods and applicable charges will be displayed at checkout before you complete your purchase.
Order Tracking
When tracking is available, details will be provided after shipment. Please allow approximately 24–48 hours for tracking information to update.
Product Packaging and Handling
We take reasonable care when preparing orders for shipment.
Glassware and other fragile products are packaged with appropriate protective materials where applicable. Customers should inspect packages upon delivery and contact us if an item arrives broken, chipped, damaged, or with missing components.
Shipping Restrictions
Certain products may be subject to shipping, carrier, or destination restrictions. Product availability and shipping eligibility may vary by location.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Contact us as soon as possible if you notice an error. Changes cannot be guaranteed once an order has been processed or shipped.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, contact customer support so we can help review the shipment.
Customer Support Email: ____________________________
Business Address: __________________________________